Privacy Policy

Effective Date: May 9, 2025

At Red Leaf HOA Management, we are committed to protecting the privacy and security of the personal information of our clients, including homeowners and board members of the homeowners’ associations (HOAs) we manage in Grand Junction, Colorado. This Privacy Policy explains how we collect, use, protect, and disclose your information in compliance with Colorado laws, including the Colorado Common Interest Ownership Act (CCIOA), the Colorado Consumer Protection Act (CCPA), and the Colorado Privacy Act (CPA).

1. Information We Collect

We collect personal information necessary to provide HOA management services, such as:

• Contact Information: Name, address, email, phone number.
• Property Information: Lot number, property address, ownership details.
• Financial Information: Payment details for assessments (processed securely via third-party providers).
• HOA Records: Meeting attendance, voting records, architectural review requests.
• Website Usage: Non-personal data collected via cookies and Google Analytics to improve our website (see Section 8).

2. How We Collect Information

We collect information through:

• Direct Submission: Forms, emails, phone calls, or our website (redleafhoa.com).
• HOA Activities: Records from assessment payments, meetings, or governance processes.
• Third Parties: HOA boards, developers, or service providers, in compliance with applicable laws.

3. How We Use Your Information

We use your information to:

• Manage HOA assessments and payments.
• Facilitate communication and governance (e.g., meetings, elections).
• Process architectural review requests.
• Maintain records as required by CCIOA.
• Respond to inquiries or requests.
• Comply with legal obligations.

4. Information Sharing and Disclosure

We do not sell, rent, or share homeowner or board member contact information with third parties for marketing or other purposes, except:

• Service Providers: Secure third parties (e.g., payment processors) bound by confidentiality agreements.
• Legal Requirements: To comply with laws, such as CCIOA record inspections (C.R.S. § 38-33.3-317), court orders, or to protect our rights or safety.

5. Data Security

We use industry-standard safeguards, including:

• Encrypted storage and secure servers.
• Restricted access to authorized personnel.
• Secure communication channels (e.g., encrypted email, website portals).

In case of a data breach, we will notify affected individuals as required by C.R.S. § 6-1-716.

6. Your Rights

Under the Colorado Privacy Act (CPA) and CCIOA, you may:

• Access or correct your personal information.
• Request deletion, subject to legal retention requirements.
• Opt out of targeted advertising or profiling (we do not engage in these).
• Inspect certain HOA records (C.R.S. § 38-33.3-317).

Contact us (Section 9) to exercise these rights. We respond within 45 days, per CPA requirements.

7. Data Retention

We retain information as needed for HOA management or legal compliance:

• Permanent retention for certain HOA records (per CCIOA).
• Seven years for financial records.
• Deletion or anonymization of unneeded data.

8. Cookies and Analytics

Our website uses cookies and Google Analytics to enhance functionality and analyze usage. These tools collect non-personal data (e.g., pages visited, device type). You can manage cookie preferences via your browser settings.

9. Contact Us

For questions or to exercise your rights, contact:

Red Leaf HOA Management
115 N 5th St, Suite 301
Grand Junction, CO, 81501
Phone: (970) 713-0340

10. Policy Updates

We may update this policy to reflect legal or operational changes. Updates will be posted here with the effective date. Check periodically for changes.