Payment Instructions
Payment Options
Red Leaf has multiple options on how to make payments for your HOA Dues. Payment options include:
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- Online Portal – you can pay by credit/debit card or with your bank account by e-check (transaction fees apply)
- Bill Pay – most banks offer a bill pay service you can set up through your online profile with your bank (no fees)
- Mail a payment (no fees)
Online Portal
Log in to your Online Portal to make a payment with your credit/debit card here: My Online Portal, and select “Make a Payment.” If your association has monthly payments, you can set up an “Autopay” that will schedule your payments for you. This option does charge convenience fees – a software cost that Red Leaf is unable to bypass. The “e-Check” fee is the lowest for most associations. The payment options listed below do not incur any transaction fees.
Processing Time: Online payments will be applied to your account right away.
Bill Pay
Check with your bank to see if they offer a Bill Pay solution. Most banks allow you to pay various bills through your online profile with the bank, and they will send a check on your behalf. To use this option, be sure to set up your association as the Payee (not Red Leaf). That is – the check should be made out in the name of your association, as it appears in communications from the HOA. Checks made out to Red Leaf may be returned to you. If the system requires an account number for your HOA account, use your unit address in the association. The house number and street name are adequate. Then, for the mailing address, please address as follows:
*My HOA Name*
c/o Red Leaf HOA Management
PO Box 536
Grand Junction, CO 81502
Processing Time: Bill Pay payments can take longer to process and appear on your account. The processing time at your bank can add up to two business days on top of USPS mailing times. Most Bill Pay systems draw the funds from your account at the time of submitting the payment. Red Leaf processes mailed payments at the end of each week. Please allow 10 to 14 days for your account to reflect a Bill Pay payment.
Payment by Mail
To pay by check or money order, be sure to make the check or M/O payable to your association (not Red Leaf). Checks made out to Red Leaf may be returned to you. Please note your unit address in the memo of the check to help us ensure your payment is applied to the correct account. The house number and street name are adequate. Then, for the mailing address, please address as follows:
*My HOA Name*
c/o Red Leaf HOA Management
PO Box 536
Grand Junction, CO 81502
Processing Time: Mailed payments can take longer to process and appear on your account. The processing time at your bank can add up to two business days on top of USPS mailing times. Red Leaf processes mailed payments at the end of each week. Checks typically clear your bank early the following week. Please allow 10 to 12 days for your account to reflect a mailed payment.
Questions on Your Account
You can view your recent billing and payment history in your Online Portal. We recommend first checking your Portal when you have questions. If you can’t find what you need, you can email your questions to accounting@redleafhoa.com, or call (970) 713-0340 ext 1.
Delinquencies
If you are behind on your HOA assessments, it’s in your best interest to reach out to Red Leaf to get caught up. We can assist you within Colorado Law, and the HOA rules and policies of your association to set up a payment plan. Associations have the right and ability to charge late fees, interest, and collection costs. Additionally, associations can proceed to foreclosure for unpaid assessments – meaning you can lose your home for unpaid assessments. Red Leaf can assist you with getting a payment plan set up, communicating with your HOA’s board of directors.